Galaxy Update Disaster

Imagine waking up to find your beloved Samsung Galaxy phone completely bricked—no photos, no apps, no nothing. Sounds like a nightmare, right? Well, for some Galaxy users, this is their new reality.

A man looking at his phone in distress, with his hand over his face.
Photography by Mizuno K on Pexels
Published: Saturday, 04 April 2026 19:55 (EDT)
By Sophia Rossi

Samsung's latest software update is causing chaos for owners of older Galaxy phones, leaving many devices completely unusable. And if you're thinking, "Well, I have a Samsung account, so I'm safe," think again. This issue isn't about your account—it's about a faulty update that could turn your phone into a very expensive paperweight.

According to ArsTechnica, some users have reported that their phones were bricked after installing a recent update. And we're not talking about a minor glitch here—these phones are completely unresponsive. No amount of restarting or troubleshooting seems to help. One user even lamented, "I just really, really want my photos." Ouch.

Why Is This Happening?

So, what exactly is going on? Well, it seems that a recent update pushed to older Samsung Galaxy models—like the Galaxy S10—has a bug that can cause the phone to become unresponsive. This isn't a widespread issue (yet), but it's serious enough that users are being warned to turn off automatic updates immediately.

Yes, you heard that right. If you're using an older Galaxy phone, the best thing you can do right now is to disable auto-updates. This will prevent your phone from downloading the faulty update and potentially bricking itself in the process. It's a simple step, but it could save you a lot of headaches.

How to Turn Off Auto Updates

Not sure how to turn off auto-updates? Don't worry, I've got you covered. Here's a quick guide:

  1. Open the Settings app on your Samsung Galaxy phone.
  2. Scroll down and tap on Software Update.
  3. Toggle off the option that says Auto Download Over Wi-Fi.

And that's it! You've just taken a huge step toward protecting your phone from being bricked. But don't stop there—there's more you can do to safeguard your device.

Backup, Backup, Backup!

Look, I get it. Backing up your phone isn't exactly the most exciting thing in the world. But trust me, it's worth it. If your phone does get bricked, having a backup means you won't lose all your precious photos, contacts, and apps.

To back up your Samsung Galaxy phone, follow these steps:

  1. Go to Settings and tap on Accounts and Backup.
  2. Under Samsung Cloud, tap Backup Data.
  3. Select the data you want to back up (photos, contacts, etc.) and tap Back Up Now.

Alternatively, you can use Google Drive or another cloud service to back up your data. Just make sure you're doing it regularly—especially if you're using an older device.

What If Your Phone Is Already Bricked?

If you're reading this a little too late and your phone is already bricked, don't panic just yet. There are a few things you can try before giving up hope.

First, try performing a soft reset by holding down the power and volume down buttons for about 10 seconds. If that doesn't work, you can attempt a hard reset by holding down the power, volume up, and Bixby buttons simultaneously until the Samsung logo appears. Be warned, though—a hard reset will erase all the data on your phone.

If neither of these methods works, your best bet is to contact Samsung support. They may be able to help you recover your device, but there's no guarantee. And if your phone is out of warranty, you might be out of luck.

The Samsung Account Dilemma

Oh, and while we're on the topic of Samsung, there's another issue you should be aware of. Samsung recently announced that its Galaxy Store app will no longer work unless you have a Samsung account. This means that if you don't have an account, you won't be able to download apps, receive updates, or even access certain features on your phone.

Now, I know what you're thinking: "Great, another account to manage." But before you roll your eyes, consider this—having a Samsung account can actually be pretty useful. Not only does it give you access to exclusive apps and features, but it also makes it easier to back up your data and keep your phone secure.

So, if you don't already have a Samsung account, now might be a good time to create one. Just make sure you're using a strong, unique password to keep your account safe from hackers.

Final Thoughts

At the end of the day, the best way to protect your Samsung Galaxy phone is to stay informed and take proactive steps. Turn off auto-updates, back up your data, and make sure you have a Samsung account if you want to keep using the Galaxy Store. And if your phone does get bricked, don't hesitate to reach out to Samsung support for help.

Remember, technology is great—until it isn't. So, take a few minutes today to safeguard your device and avoid the headache of a bricked phone tomorrow.

Phones