Amazon's AI Alexa Gets a Boost with Anthropic's Claude

Amazon's much-anticipated generative AI version of Alexa is set to launch in October, but with a significant change in its tech stack. After facing challenges with its proprietary models, Amazon has turned to Anthropic's Claude AI to power the next-gen voice assistant.

Close up view of Amazon Echo
Photography by HeikoAL on Pixabay
Published: Wednesday, 20 November 2024 10:37 (EST)
By Emily Wong

The generative AI version of Alexa, initially announced in September 2023, was touted as a major upgrade, offering more advanced conversational abilities and the capability to handle multiple smart home tasks with simpler commands. However, the journey hasn't been smooth. According to a report by Reuters, early versions of the AI-powered Alexa, which relied on Amazon's own large language models, struggled to deliver a seamless user experience.

Sources familiar with the matter revealed that these early versions often took six to seven seconds to respond to prompts, a delay that is far from ideal in the fast-paced world of voice assistants. This led Amazon to pivot towards using Anthropic's Claude AI models, which reportedly outperformed Amazon's proprietary software in internal tests.

Amazon has also hinted that the new AI-powered Alexa will come with a subscription fee, a move likely aimed at offsetting the significant losses the company has incurred from the voice assistant over the years. While the exact pricing and features are yet to be confirmed, the shift to Anthropic's technology could be a game-changer for Alexa's performance and user satisfaction.

As of now, Amazon has not officially confirmed the release date, but the October launch window seems promising. With the integration of Claude AI, users can expect a more responsive and capable Alexa, potentially setting a new standard for AI-driven voice assistants.

Artificial Intelligence